The global pandemic has presented a unique set of challenges for Mission Company, and we have responded with an increased focus on hygiene and caring standards. A significant pool of resources isis invested in COVID-19 training for riders, including safety measures for sanitization and the application of gloves and masks at all times, so customers are always satisfied with the advanced health protocols.

Mission Company believes in transparent, reliable, and fluent customer communication to ensure customer satisfaction rates. The process begins with a friendly, but professional interaction from all riders, resulting from extensive training programs in regards to customer service, customer interaction, customer communication, and problem-solving elements in case of any queries or issues customers may have.

Riders are trained extensively to respond to the varying requirements and conditions of the different types of food they are carrying and delivering. Orders are handled extremely efficiently, with an extreme focus on temperature management, so that food items reach customers in a fresh, fast, and satisfactory manner.

At Mission Company, personal hygiene is a key component of the training of employees. Riders dealing with food items are specifically trained so that the food items reach customers in a safe, clean, and hygienic way, with industry-leading customer interaction and satisfaction rates. Personal hygiene is emphasized for not only customer interaction but restaurant interaction as well, resulting in a smooth and healthy experience.

Timelines is important but obeying Local traffic laws are more important, All the recruited riders must pass though the crash course of local traffic laws regardless of their level of expertise. This training is also considered as a process and scheduled every three months as a reminder. Our recruiters make sure while recruiting that all the riders must have valid driving licenses and keep records of their expiry dates

Road runner application is Talabat Rider’s application. Though it is user friendly and very easy to operate but we make sure that all our riders are well training in using all the features of application when required. We have observed that new riders with the intensive training or road runner have been able to operate with more efficiency and effectiveness as compared to the riders with little of no training at all.

Mission Company emphasizes highly on customer service, whilst maintaining employee safety standards. Riders and staff are provided with high-quality safety gear, to ensure their safety and protection on and off the field.